Hi, Creators 👋
Are you a Campaign Manager? Search our Brand Help Center instead
How can we help you?
Learn how to navigate your dashboard and work with brands seamlessly — all in one place.
Creator Support
Let’s get started
Connect your Socials
- What are the benefits of authenticating my social accounts?
- How do I connect my Instagram account?
- How do I connect my TikTok account?
- How do I connect my Snapchat?
- How do I connect my Facebook Page?
- How do I connect my X (or Twitter) account?
- What is 2-step email verification?
- How can I update my personal details?
- Why am I receiving an error message when I try to grant Ad Permissions?
- How do I switch to a Professional Snapchat account?
- How do I enable Snapchat Data Sharing?
- How do I view my Creator Dashboard?
Work with Brands
- How do I approve brand partners on Instagram for Paid Partnership tags?
- How do I tag a Brand as a Paid Partner on Instagram?
- How do I set up Ad Permissions for my Facebook and Instagram content?
- FAQs about allowing Ad Permissions for Facebook and Instagram content
- How can I publish content using a TikTok Campaign Invite Link?
- How do I link a TikTok post to a Campaign Requirement?
- What are Campaign Requirements?
- How do I contact my Campaign Manager?
- How do I submit content for approval before publishing?
- How do I know if my content has been approved?
- Why is my published content missing on my Campaign Details page?
- What file types can I upload for approval in my Campaign Details page?
Get Paid
- How can I check my payment status and history?
- How can I find and understand the commission information in my Creator Dashboard?
- How do I find my payment invoices?
- How do I know how much I will be paid for a Campaign?
- How long will it take to process my payment?
- What information should I provide for payment?
Quick Answers
What is a Creator Dashboard?
Utilize the Creator Dashboard as your headquarters to manage brand partnerships in one place. After linking your social account(s), you can:
- Review campaign invites
- View campaign requirements
- Oversee Ad Permissions/Paid Partnerships
- Message collaborators directly
- Add payment information
- Check payout statuses
- ...and many more!
Why do I need to link my social accounts? How do I do that?
Authenticate – or link – your social accounts to your Creator Dashboard to notify brands and agencies you’re partnering with pull real-time metrics on posts! By linking, partnerships can be much more seamless and improve the chances of you being invited back for additional future opportunities.
Learn more about how you can authenticate/link by clicking here!
I can't link my Instagram account 😩 What should I do?
To link, your Professional (Business or Creator) Instagram account must be linked to a published public Facebook Page. Both of these are required to successfully link your Instagram.
Feel free to contact us for any assistance. We're here to help!
What are Ad Permissions?
Ad Permissions are a seamless way to provide limited access to your Instagram/Facebook account so a partnering brand or agency can publish ads on your behalf. To achieve this, the brand will create a dark post.
Dark posts won’t appear in your content feed; instead, they'll be shown to a targeted audience through Facebook Ads. If you need to grant a partnering brand or agency with Ad Permissions, follow this guide.
Dark posts won’t appear in your content feed; instead, they'll be shown to a targeted audience through Facebook Ads. If you need to grant a partnering brand or agency with Ad Permissions, follow this guide.
How do I get paid?
Choose how you’ll receive payment – either through a deposit to your bank account or through PayPal! Based on your preferred payment method, find out what information you need to provide here.