If you're participating in a campaign, your Creator Dashboard is a hub for all your collaborations with the brand or agency – including the payment status, invoices, and history.
Warning: The Paid status communicates your payout has been processed and released to your banking institution. If you haven't received the payout, please follow up with your institution to see when the amount will be available.
Getting Started
- Navigate to the email you received from the collaborator.
- Click
(or View Details).
- A new window with your Creator Dashboard will populate.
- Open your Creator Dashboard.
- Review your payment updates in the What's New section.
Note: Your Profile Information page is accessible by clicking the profile image in the top right-hand corner of your Dashboard.
Warning: This option is not available for all partnering brands and agencies.
- In your Payment History tab, click the Next, or
button, next to a transaction.
- Click the Download PDF, or
, button.
- Name your file and select a folder on your device.
- Click Save.
Tip: If you're experiencing any issues, please provide us with the following information when contacting us:
▹ Campaign name
▹ Payout amount
▹ The collaborator (brand/agency)
▹ Payout status
▹ Any screenshots related to the payout