If you're participating in a campaign, your Creator Dashboard is a hub for all your collaborations with the brand or agency – including the payment status, invoices, and history.
⚠️ Warning: The Paid status communicates your payout has been processed and released to your banking institution. If you haven't received the payout, please follow up with your institution to see when the amount will be available.
Getting Started
- Navigate to the email you received from the collaborator.
- Click
(or View Details).
- A new window with your Creator Dashboard will populate.
- Open your Creator Dashboard.
Click on Profile & Settings, then select Payment History.
- Here, you'll see your payment history, including updates on when a payment is processing or has been paid out.
You can also view a history of all your transactions along with the associated payment statuses through your Dashboard's Profile Information > Payment History tab:
Note: Your Profile Information page is accessible by clicking the profile image in the top right-hand corner of your Dashboard.
Tip: If you're experiencing any issues with your payment, please provide us with the following information when contacting our Support Team:
▹ Campaign name
▹ Payout amount
▹ The collaborator (brand/agency)
▹ Payout status
▹ Any screenshots related to the payout
However, keep in mind that your payment details contain sensitive financial information. To help keep your account secure, only you can view or update this information directly within your Creator Dashboard — our Support team is unable to enter or change payment information on your behalf.