Product Education Team
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Recent activity by Product Education Team-
How can I sign up if my email is already in use?
When signing up for your creator dashboard or providing payment information, you may encounter an error stating that your email is already associated with another account. If you're an individual c...
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How can I track my affiliate performance and understand my commission information?
If you're participating in an affiliate program with a brand or agency that allows you to earn commission when your followers make purchases using your affiliate link or coupon code, you can view y...
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What information should I provide for payment?
If you're expecting payment for your participation in a campaign, please use the link provided by your partnering brand or agency to log in to your Creator Dashboard, head to provide all the inform...
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How do I connect my Instagram account?
In the email you received from your partnering brand or agency, you'll likely see a Link Accounts button asking you to connect your Instagram account. Connecting your account will allow the partner...
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How do I change my login email or password?
If you've activated your Creator Dashboard account, but would now like to update your login email or your password, this article will take you through a step-by-step guide. Click on the relevant se...
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How do I connect my TikTok account?
In the email you received from your partnering brand or agency, you'll likely see a Link Accounts button. Below we'll cover how you can successfully connect your TikTok account to your Creator Dash...
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How can I update my personal information on my Creator Dashboard?
If your information has changed, and you need to update your name, username, address or any other personal details in your CreatorIQ profile, you can follow the below steps. 📝 Note Following the...
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Why am I receiving an error message when I try to grant Ad Permissions?
If you're receiving an error message when trying to grant Ad Permissions for your Facebook or Instagram accounts, we're here to help! The steps you'll take to resolve these errors are specific to t...
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How can I check my payment status and history?
If you're participating in a campaign, your Creator Dashboard is a hub for all your collaborations with the brand or agency – including the payment status, invoices, and history.⚠️ Warning: The Pai...
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How do I connect my Facebook Page?
In the email you received from your partnering brand or agency, you'll likely see a Link Accounts button. Below we'll cover how you can successfully connect your Facebook Page to your Creator Dashb...