Product Education Team
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Recent activity by Product Education Team-
How can I publish content using a TikTok Campaign Invite Link?
What are Campaign Invite Links? TikTok Invite Links are unique URLs that you can use to upload your branded content videos, which automatically enables TikTok's Branded Content toggle. This ensures...
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How do I contact my Campaign Manager?
What is a Campaign Manager? A Campaign Manager is your primary contact at the brand or agency that you are partnering with for your activation. How do I contact them? If you have questions or upd...
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How do I manage my 1099 tax forms?
If you received payments from a partnering brand or agency through your Creator Dashboard in the previous year, you should expect to receive your 1099 tax form(s) in January. Unless you specified t...
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What file types can I upload for approval in my Campaign Details page?
When using Google Chrome on your iPhone to upload content to your Campaign Details page, you might see an error message related to your file format, or you may find that your video content plays wi...
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How do I connect my Twitch account?
In the email you received from your partnering brand or agency, you'll likely see a Link Accounts button. Below we'll cover how you can successfully connect your Twitch profile to your Creator Dash...
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How long will it take to process my payment?
Once your partnering brand or agency initiates your payment, it typically takes 1-3 business days to process and reach your account. The exact timeline depends on the payment method you've chosen, ...
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What is 2-step email verification?
When you try to open an invite link from a partnering brand or agency, you will either be required to log in to your Creator Dashboard using a username and password combination or complete an extra...
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What are the benefits of authenticating my social accounts?
Congratulations on receiving an invitation to collaborate! Before providing your partnering brand or agency with any permissions to your social accounts (either through your Link Accounts page or t...
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Video: Ad Permissions for Facebook and Instagram Content
If the campaign you're participating in requires the brand you are working with to manage an ad – or dark post – that is published under your Facebook or Instagram account(s) , you'll need to ena...
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Why is my published content missing on my Campaign Details page?
Your Campaign Details page can typically help you automatically collect posts that are related to a Campaign if the content matches the Campaign parameters. Why is my Campaign post missing? Here ar...