Product Education Team
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Recent activity by Product Education Team-
How do I connect my Instagram account?
In the email you received from your partnering brand or agency, you'll likely see a Link Accounts button asking you to connect your Instagram account. Linking your account will allow the partnering...
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How do I change my login email or password?
If you've activated your Creator Dashboard account, but would now like to update your login email or your password, this article will take you through a step-by-step guide. Click on the relevant se...
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How can I check my payment status and history?
If you're participating in a campaign, your Creator Dashboard is a hub for all your collaborations with the brand or agency – including the payment status, invoices, and history. ⚠️ Warning: The...
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How can I find and understand the commission information in my Creator Dashboard?
If you're working with a brand or agency as part of an affiliate program that allows you to earn commission on purchases your followers make when they use an affiliate link or coupon code that you ...
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How can I update my personal details?
If your information has changed, and you need to update your name, username, address or any other personal details in your CreatorIQ profile, you can follow the below steps. 📝 Note Following the...
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How can I sign up if my email is already in use?
When signing up for your creator dashboard or providing payment information, you may encounter an error stating that your email is already associated with another account. If you're an individual c...
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How do I switch from a Personal to a Professional Instagram account?
⚠️ Warning A Professional Account is required to connect your Instagram profile to your Creator Dashboard. What is a Professional Instagram account? Professional Instagram accounts provide addit...
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How do I connect my TikTok account?
In the email you received from your partnering brand or agency, you'll likely see a Link Accounts button. Below we'll cover how you can successfully connect your TikTok account to your Creator Dash...
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How do I connect my X (or Twitter) account?
In the email you received from your partnering brand or agency, you'll likely see a Link Accounts button. Below we'll cover how you can successfully connect your X (formerly Twitter) profile to you...
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What is an Affiliate Program?
You've likely ended up here because you've been invited to join or apply for an affiliate program by a brand or agency, and you have questions about what exactly is involved with an affiliate progr...